Tablet POS devices are a clear indicator of a technology-forward business because the mobile POS (hardware) combines mobility with billing, inventory management, and other key operational management tasks, centrally managed by a POS software. 

The Impact of Mobile POS Tablets

A forward-looking business never loses sight of customer and employee satisfaction, and here, the user-friendly interface of mobile POS tablets proves critical. Thanks to the familiar interface, service speed is likely to increase, enhancing profitability as well as customer and employee experience across industries. These attributes of the device are exactly what make tablet POS a central tool in the operations management tech ecosystem of today and of the future. 

Food & Beverage (F&B) outlets, warehousing, e-commerce, and retail businesses are some of the key industries where mobile POS can be widely used.

Leveraging Mobile POS Tablets for Success: What Is the Advantage of Shorter Service Time in Different Industries?

To illustrate why an efficiency-boosting device such as a mobile POS tablet is a must-have today, in the following sections, let’s look at a few industry-wise statistics about the increasing importance of service time.

How Do Mobile POS Tablets Slash Service Time in F&B Outlets?

Industry Insights

Reducing service time in restaurants can increase revenue by up to 15%, according to a study titled Worth the Wait? How Restaurant Waiting Time Influences Customer Behaviour and Revenue, published in the Journal of Operations Management. The study analysed the year-round data from a restaurant and ran simulations based on the real-world observations to arrive at this conclusion. 

Impact Scenarios 

Here are some tasks fast-tracked by mobile POS devices, thus slashing service time:

• Billing:Portable tablets also help with queue-busting by bringing the billing process to the table, thereby reducing the crowd at the cash counter. The attachment port on the MT series tablets makes the billing process mobile by allowing users to connect an MSR for debit and credit card payments. The MSR also supports loyalty card swiping.

• Inventory Control: Be it an Android POSor a Windows POS, the inventory management capabilities of a mobile POS tablet are facilitated by its in-built label readers and connectivity features— the Bluetooth standard and the Wi-Fi version of the POS. Owing to their connectivity features, mobile POS tablets function optimally, even in areas such as cold storage where internet connectivity is usually weak.
  In this regard, the MT Series is excellent, given that the tablets feature a built-in 2D barcode scanner and offer Wi-Fi 5/6 and Bluetooth 5.0/5.2. The connectivity features help increase the range of the barcode scanner, making inventory audits and inventory tracking exercises, including FIFO (First-In, First-Out), effortless.

• Order-Taking: Mobile POS tablets, such as those from the POSIFLEX MT series, directly connect orders taken at the table to the Kitchen Display System or the printer attached to the POS terminal in the kitchen, instantly generating a KOT (Kitchen Order Ticket). Digitising this process saves front-of-house employees several trips to the kitchen while also eliminating human errors involved in manual order-taking.

  The speed of KOT-generation or any other digitised process is determined by the quality of the tablet’s processors, OS, and connectivity features; we have already discussed the role of the connectivity features in the previous pointer.

  The MT series tablets are available with two types of processors: Intel Elkhart Lake and MediaTek MT8786. Due to the Intel processor’s Instruction Set Architecture (ISA) variant, x86, the tablet supports Windows 11. On the other hand, the RISC ISA variant of the MediaTek processor is responsible for Android 13 compatibility.

• Ease-of-Use:The MT Series Mobile POS tablets, among other portable POS devices, being easy to carry, help decision-makers track their business’s performance remotely. Also, the inherent mobility the devices offer, especially if they are lightweight, ensures that the user can continuously operate the mobile POS for a long time.

  As the POSIFLEX POS tablets are light, the front-of-house staff in restaurants can carry them comfortably, even during peak hours.

• Reporting & Analytics:Most mobile POS tablets, including the MT Series ones, when powered by a robust cloud ERP, are as good as stationary POS terminals for sales tracking, forecasting, and other reporting and Analytics-oriented work.

  Reporting and Analytics become even faster if the tablet has a large RAM and storage capacity, as is the case in POSIFLEX Android POS and Windows POS tablets. 

Discover Why Service Time Is Reduced in Retail & Supermarkets When Mobile POS Tablets Are Used

Industry Insights

According to observations made by retail employees during a 2023 study conducted by a queue management app, 75% of customers “feel bored, annoyed, frustrated, or impatient” due to queue wait time. The study involved about 1000 retail employees in the U.S.A., but the consumer behaviour lesson can be extrapolated to the Indian context as well. 

Impact Scenarios

Apart from enabling remote operations management, in retail environments, mobile POS tablets, including the POSIFLEX MT Series tablets, streamline inventory management. The POS system’s retail inventory control ability is similar to the use cases discussed in the F&B context.

Therefore, the possibility of stockouts or overstocking and overstocking-induced spoilage, in the case of perishables, is dramatically reduced as the employees can better balance their on-floor tasks with the inventory management schedule. Moreover, inventory audits—which, otherwise, would take longer and were, hence, performed less frequently—can be carried out more often, if not regularly. Such meticulous inventory planning, among other data-driven decision-making processes, can be further enhanced by the device’s Analytics capabilities.

The Android POS devices, or their Windows version, also reduce queues at the cash counters by spreading out the billing process across the shopping floor. Here, too, the MSR attachment is valuable for both payments and loyalty points redemption. 

Needless to say, the MT Series POS tablets support robust Analytics and fast billing.

Mobile POS Tablets for E-commerce, Logistics, 3PL, Quick Commerce, Warehousing, & Manufacturing

Industry Insights

Today, the need for order fulfilment speed has become quicksilver from “same-day”, both for production-centric and logistics-oriented operations.

The Consumer Demand survey (October–November), conducted by Capgemini Research Institute in 2024, which studied 12,000 consumers, revealed, “68% of consumers say 10-minute delivery preference is a key attribute when they shop”. The figure underscores consumer expectations globally. 

65% of the population (global) in the survey showed a preference for “Order online with 2-hour delivery” while 57 % were keen on “Order online with same day home delivery”. 

A Capgemini report, What Matters to Today’s Consumer 2025, Consumer Behaviour Tracker for the Consumer Product and Retail Industries, informed that the willingness to pay extra for faster delivery rose by 31% between 2023 and 2024, increasing from 41% of consumers to 70%.

Impact Scenarios

In the same manner as the two scenarios above, delivery and logistics-related operations can reap the inventory tracking benefits of topline mobile POS tablets, such as the ones from the POSIFLEX MT series. On that note, it is worth noting that the industrial environment of these operations has poor internet connectivity, comparable to that of a cold storage facility.

Additionally, the Analytics and remote-use capabilities of the tablet are also pertinent for industries such as e-commerce, quick Commerce, and warehousing, among others.

Additional Benefits That POSIFLEX MT Series Mobile POS Tablets Offer

To prevail against challenges likely to be posed in the upcoming days, by an already cut-throat market, the following sections can serve as key considerations for selecting the right device. Businesses should look at these benefits of the MT Series POS tablets in addition to the ones mentioned above.

Responsive & Large Screen

The MT Series drives smooth functionality thanks to its PCAP multi-touch, responsive, and large TFT LCD screen, which is 8″ for the Android POS and 10.1″ for the Windows versions. The backlight display is defined by its 800×1280 resolution and 300-nit brightness. These qualities of the display ensure:

• Energy-efficient performance
• Clear and bright visuals
• Fast execution
• Compatibility with accessories, e.g., stylus

Structural Robustness

An MT Series tablet can withstand drops from up to 1.2 meters when safeguarded by its protective rubber case. Being IP-54-certified, the device is resistant to water splashes and, to a certain extent, to dust exposure. These attributes ensure that the POS machine is ideal for heavy-duty environments and F&B operations. 
Further, the MT Series display is protected by a Corning Gorilla Glass III covering glass.

Ergonomic Design

The POSIFLEX tablet POS devices are ergonomically designed to reduce user fatigue and the risk of damage.

For example, the non-slip-textured protective rubber case pairs easily with a rotatable hand strap, which minimises the chances of dropping the device, is suitable for both left- and right-handed users, and proves helpful for barcode scanning during inventory management. The rubber case also pairs with a shoulder strap, further enhancing its ease of carrying.

Other examples of the tablet series’ user-friendly design are:

• The docking station’s structure, which can accommodate the tablet while the rubber casing is on
• The tricolour LED indicator, which effortlessly signals the user when a barcode is scanned, and the battery is charged or is out of power
• The two programmable physical buttons, which are generally used for triggering the built-in 2D barcode scanner, but can be used for a different purpose too

Energy-Efficient Performance

The ISA of the tablet processors is responsible for ensuring fast performance as well as efficient energy use.

Storage and RAM

Here are the storage and RAM configurations of the MT Series mobile POS tablets:

• TheAndroid POS tablets have 4 GB of RAM and 64 GB of storage/ 8 GB of RAM and 128 GB of storage
• The Windows-run mobile POS come with 8GB of RAM and 64GB/ 128GB storage capacity options

The storage capacity and RAM are vital for data collection when the internet connection is bad or absent, or for quick information processing—like during report generation—using edge data.

Fast-Charging & I/O

The docking station of the MT Series tablets, offering diverse I/O options, allows:

• Fast-charging
• Super-fast internet connection via Ethernet cables
• Communication with other devices via cables (adding to the wireless communication features) for use cases including video projection
• Quick data transfer, offline (to another device) or to the Cloud (to the ERP or other operations management software)

In our blog titled, Top Benefits of Using a Tablet POS: How POSIFLEX’s MT Series Can Transform Operations, we have shown a 360-degree example, highlighting the usefulness of the docking station and other tablet features.

GMS Certification

The GMS (Google Mobile Services) certification of the Android POS tablets by the MT Series ensures the device’s compatibility with the Google suite of applications and services.

Security

A key side attachment of the mobile POS tablet series is its Fingerprint Unit, powered by Active Capacitive technology. The sensor restricts unauthorised access, which is a vital attribute of a billing device.

Miscellaneous Pointers About the MT Series Mobile POS Tablets

Here are some pointers to note about the tablet POS from the POSIFLEX MT series:

• Camera: The POS device has a 2MP front-facing camera and a 5MP auto-focus rear camera because, in addition to being a billing device, the tablet serves as a tool for overall operations management.

  The front-facing camera aids video calls for internal communication and customer support, while also acting as a facial-recognition security measure. The rear camera, on the other hand, enables users to take pictures of site details and important documents, customer IDs, etc., as well as click images confirming delivery. The auto-focus camera can, at times, also act as a backup for the barcode scanning capabilities of the device.

• Speaker and the Headphone Jack: The tablet features a 1W speaker and a 3.5mm headphone jack, offering audio support for work calls, among other potential uses.

Curious to know more about our all-in-one mobile POS tablets? Contact us today!

Published on 22nd July 2025