While making a purchase of a Point-of-Service (PoS) terminal it is imperative to ask questions pertaining to price, service, durability, and output.
There are a variety of PoS terminals available for different requirements. The underlying assumption that all terminals are same as they contain similar internal components like CPU, hard drive and OS is a myth. Each machine is tested for durability and priced accordingly. Here are four things you should consider before buying a PoS solution:
Machines fitted with good quality and powerful internal components can withstand high intensity and long-hours of usage. A terminal with commercial grade material may cost more but is able to function effectively for long hours, sometimes even 24X7 in case of touch screen PoS as compared to the ones with consumer grade material.
Regardless of the environment PoS terminals that are durable deliver well even under harsh conditions – poor air-conditioning and constant use. Often, places like retail stores experience high-use and may have inadequate climate control.
Point-of-action: Engage an IT personnel to check for material fitted in the terminal
Plastic terminals for private or home use are viable and low-in-cost. Whereas, places where PoS terminals are used non-stop, like an airport or retail stores, Aluminum terminals are preferred for their robust heat dissemination capabilities. Some factories where heat could be an issue, also employ Aluminum terminals.
In the long-run, to keep the machine safely running and produce optimum results, it is important to consider this point of differentiation.
Point-of-action: Select a terminal type that is best suited to your business.
PoS terminal can be tested for their durability by Highly-Accelerated Life Testing (HALT) during the design stage, and Highly Accelerated Stress Testing (HASS). This is as good as insurance policy certifying reliability, durability, and effectiveness of the machine.
In HALT, the machine is exposed to harsh environments like extreme temperature, static electricity, shock, emissions and vibrations. The result of this test helps in improvising the product further. In HASS, regular production units are tested under challenging business environment.
Point-of-action: Insist upon third-party HALT and HASS testing. Never experiment the machine straight away on operation floor live.
The acquisition cost could be the main and only deciding factor for a buyer with a restricted budget, but the maintenance and long-term ownership costs matter the most.
Imagine the cost of repairs, the irreplaceable expense of downtime just because the machine purchased was in-adept to the environment and not durable enough.
What may work today, may not work well tomorrow. So, planning ahead for solutions that are ready-for-future is an investment worth making.
Point-of-action: The wise approach calls for a holistic view of cost than stay happy with small bargains or settle with the cost of acquisition alone.
While the PoS terminal caters to the requirements of a business, it also becomes an indispensable part of it in the long-run. Carefully choosing a PoS terminal with well-researched information will go a long way for success of your business. Some extra budget can help to reduce total cost of ownership by providinglow-maintenance, higher capabilities and minimum hassles.